INFORMATION WHICH WE COLLECT
-
When You visit the Website, a Website administrator will process technical data such as Your internet protocol address, web pages You have visited, internet browser that You use, web pages You previously/subsequently visited and the duration of every visit/session which enable Us to send Website functions. In addition, in some cases, browser may advise You to activate Your geo-location system to enable Us give You a better experience in using the internet and/or Application. With this technical data, the Website administrators can manage the Website, for example by resolving technical difficulties and improving the accessibility of certain parts of the Website. Using this method, We can ensure that You can (always) find information on the Website in quick and simple manners.
-
When You use the Application to use or manage a Service, You provide Us information as relevant, such as, if You are a Customer, the type of Service, location of the ordered services, and if You are a Service Provider, order data and data and related to Service management, the amount of fund of the Service transaction and/or other data as a support for the Service ecosystem. When You use Our Application, We will also process Your technical data such as, internet protocol address, internet device identity (ID) or media access control address, and information regarding the manufacturer, model and operating system of the device that You use to access the Application. We use these data to allow Us to send the Application’s functions, to resolve technical difficulties, to provide You the correct and updated version of the Application as well as to improve the Application’s function.
-
If You are a Customer, and if You use the Application to seek Services, We will ask for a phone number of a certain person whom the Service Provider may call to complete Your Order. You must obtain the prior consent of the person whose phone number being provided to Us by You to give his/her phone number to Us and for Us to give such phone number to the Service Provider.
-
If You are a Service Provider, We will ask for a phone number of a party that can be contacted by the Customer using the service. You have to ensure that a prior consent from the owner of the phone number has been granted for Us to acquire such phone number and give the phone number to the Customer.
-
If You are a Customer, You may provide a referral code to other party through the Application, in the form of a message which We have prepared for You to send or broadcast through electronic messaging facility or through social media provider. You may change the sentences of the message which We have prepared before You send the message. We will not collect any data from the party to whom You send the message.
Information Which We Collect When You Use The Application
-
When You use the Application through Your mobile device, We will track and collect the geo-location information in real-time and other relevant information to support the performance efficiency and the functions of the Application. If You are a Customer, We use this information to, among others, enable You to see the location of the Service Provider, arrange the pick-up and/or delivery location and send the information to the requested Service Provider, and to monitor the movement of the Service Provider approaching in a map in real time. If You are a Service Provider, We use the geo-location information to, among others, enable You to see the location of the Customer, as ordered by a Customer (as relevant). We may also use the real-time geo-location information to provide assistance, resolve any technical or work difficulties which may arise when You use the Application. You may disable the geo-location tracking information on the level of Your device temporarily. Your mobile device will inform You when Your geo-location is being tracked by showing a Global Positioning System (GPS) arrow symbol.
-
The geo-location information which We collect from the Service Provider means that We also collect information of Your location (if You are a Customer) when You order in the Application. We will also use the geo-location information in general and in an anonymous form to get the statistical information and management information for the purpose of improving the Application’s functions.
Use of Cookie
-
Cookie is a small data file placed in Your browser on Your internet device. With cookie, the feature of application and/or website that You access can save information or remember Your actions and preferences from time to time.
-
Most of internet browsers support cookie; but You may set the browser You use to reject several types of certain cookie or specific cookie. Besides, You may delete the cookie at any time.
-
We use cookie for several purposes. We use it, for example, to remember Your safe search preferences, to help You to use the Service (if You are a Customer) or to manage the Service (if You are a Service Provider), and to protect Your data.